hsf affiliates
Freedom Realty & Property Management Joins Real Living Real Estate Brokerage Network
Real Living is pleased to announce that Freedom Realty & Property Management in Winchester, KY, has joined the network. Freedom Realty & Property Management is the first company to join Real Living under the brand’s repositioning as “The Leader in Customized Real Estate.”
As part of the re-engineering of Real Living’s branding, franchisees like Freedom Realty & Property Management are now afforded maximum flexibility in business. New network brokerages may retain more of their local identity while fully leveraging brand support and resources. The brand is still selling franchises under the traditional Real Living branding but offers this new option to potential and existing franchisees.
“It was very important that Real Living allowed us the flexibility to retain our local identity backed by the Real Living solutions, systems, tools, training and network reach,” said Greg Wood, broker/owner of Freedom Realty & Property Management.
Thoughts on Leadership: Altruism and Tragedy
By Gino Blefari
This week my travels found me first in San Diego for the 2017 AREAA National Convention. The conference focused on how real estate can better serve buyers and sellers of diverse backgrounds and I was honored to participate in a panel discussion about the Fair Housing Act, created to ensure homeownership for all. The onstage dialogue was detailed and thoughtful, meant to get to the core of the Fair Housing issue and figure out how we can create a better way to protect renters and buyers from unlawful discrimination.
Next, my itinerary would’ve taken me to Las Vegas for the Zillow Group Broker Forum. The event is invite-only and happens each year, bringing together the nation’s largest brokers to meet with Zillow Group executives and industry leaders to share ideas about trends in real estate. It would’ve been enlightening and informative, I’m sure, but Monday morning I received an email the event was cancelled, and the cancellation was of course the right thing to do.
As you know, Sunday night marked the largest mass shooting in our nation’s history and on behalf of our organization, my thoughts and prayers go out to all those affected by the awful tragedy in Las Vegas. This entire week has felt expectedly heavy on our hearts as the country mourns great losses, consoles and slowly, somehow attempts to heal.
Our #lasvegasshooting Healing Garden opens Friday. Thanks to our volunteers, this park is being built in only FOUR days ? #VegasStrong pic.twitter.com/rQrVgHMBgb
— City of Las Vegas (@CityOfLasVegas) October 5, 2017
It’s incredible to me that while our world turns ever-tech—more connected, more digital—that when true darkness falls, we find bright spots not in the light from our cell phones but in the lights of those shining, valiant leaders who step up amid tragedy and show unyielding compassion, bravery and poise. We’re not defined by the technology we possess but by the character we display, and stories about the incredible heroes of the Las Vegas shooting prove that fact now more than ever before. I just read an article about the police officers who willingly put themselves in harm’s way by entering a hotel with reports of an active, heavily armed shooter inside. Now that’s leadership and heroism at its finest.
The idea of the unselfishness of people is actually one that is central to our industry. When you think about the essence of real estate, we are not really in the business of buying and selling homes, we are in the business of helping others. We assist buyers, we assist sellers; we help people and always will. Those interested can contribute to the Las Vegas Victims’ Fund here.
So what’s the message? This week, I’ll keep it short because the focus must remain on the fallen and wounded in Las Vegas. But as I said, there is goodness that can be derived from such tragic horror and it’s found in the unwavering selflessness of people ready to help those in need.
GINO BLEFARI is CEO of HSF Affiliates LLC. You can follow Gino on Facebook, Instagram and Twitter.
Allan Dalton Named as COO of Real Living Real Estate Brokerage Franchise Network
HSF Affiliates LLC, which operates the real estate brokerage franchise networks Real Living Real Estate, Berkshire Hathaway HomeServices and Prudential Real Estate, announced the appointment of Allan Dalton as chief operating officer at Real Living. Dalton, reporting to network president Bob McAdams, will oversee franchise sales and, with McAdams and the team, is working to reposition Real Living for long-term growth. He will remain as a special consultant to Gino Blefari, president and CEO of HSF Affiliates.
Dalton has served HSF Affiliates in a consulting role for two years. Working with McAdams and the Real Living team, he is re-engineering Real Living to offer maximum branding flexibility for franchisees. This will enable new brokerages to retain more of their local identity when they join the network, such as incorporating their existing logos and brand identity with the familiar Real Living markings and tagline, “A Real Living Network Member.” It will also help the brand to attract more independent brokerages that want brand support and resources without compromising their unique brand identity, and will establish Real Living’s new direction, “The Leader in Customized Real Estate.” The brand transformation will be introduced later in the fall.
“Allan knows the real estate business from so many angles – he’s a true asset,” said Gino Blefari, president and CEO of HSF Affiliates. “His energy and ideas are already shaping our Real Living network and value proposition.”
Dalton brings a wealth of real estate experience to his position. He is the former CEO of realtor.com and past president and co-owner of a 32-office Regional Brokerage – Murphy Realty Better Homes and Gardens. He was also named by the National Association of REALTORS as one of the real estate industry’s 25 most influential thought leaders.
“Real Living has developed many exceptional programs and services and Allan will help us better communicate Real Living’s value within our network and to consumers and prospective franchisees.”
Dalton, a former draft pick of the NBA’s Boston Celtics, brings with him deep branding and franchising experience. While growing Murphy Realty, he was credited with creating the Better Homes and Gardens Pacesetter networking group, and co-created its business-to-consumer marketing systems. As a consultant to Cendant (now Realogy), Dalton co-created national marketing systems for NRT, Coldwell Banker, Century 21 and ERA.
Dalton, author of several books on real estate, is a former SVP for NRT, president of Prominent Properties Sotheby’s International Realty and chief marketing officer of RISMedia. He is also a sought-after public speaker for the real estate industry.
Such experience, leadership and industry-wide respect will help Real Living blossom in the months and years ahead, said Blefari. “Allan possesses a remarkable ability to construct, package and present a real estate value proposition,” he explained. “Real Living has developed many exceptional programs and services and Allan will help us better communicate Real Living’s value within our network and to consumers and prospective franchisees.”
McAdams said Dalton is an ideal fit for the brokerage franchise network. “I worked directly with Allan the past several months to reposition Real Living,” he said. “The experience was terrific and made it clear we needed Allan to help us grow the network as ‘The Leader in Customized Real Estate.’ Of course, Allan’s knowledge of the industry, of consumers and of the web and emerging technologies will help us in our ongoing strategies and planning.”
Dalton said he’s excited to join HSF Affiliates and the Real Living brand. “Real Living has attracted a legion of fiercely loyal brokers and associates who possess a deep connection to the brand and to one another,” he explained. “Their integrity, independence and optimism make it inspiring to work with them and for them.
“Of course, having the full support of Gino Blefari and the broader HSF Affiliates team bodes extremely well for the long-term growth prospects Bob and I see for the Real Living Real Estate network,” Dalton added.
Thoughts on Leadership: Leading Through the Storm
By Gino Blefari
This week my travels find me in Northern California, where I’ve been keeping close tabs on the devastation caused by Hurricane Harvey. I’ve received numerous phone calls, made quite a few myself, emailed network members, and read your emails in return, which detail not only the destructive aftermath of the storm but also the inspiring courage of volunteers who are stepping up from all parts of the country to help where help is needed. Small boats, military Humvees … these heroes are deploying whatever it takes to bring those in harm’s way to safety.
It could be a whole post—or even a book—to explain why the worst situations bring out our very best but it’s certainly worthwhile to examine Hurricane Harvey through the lens of leadership. When disaster strikes, we look to leaders to provide strength, inspire hope, and guide us through hardship toward recovery and ultimately, some kind of resolution.
When I think of leaders who have battled resounding tragedy, I think of Rudy Giuliani, mayor of New York City during the 9/11 attacks. His ability to be compassionate and calm yet realistic and candid imbued Manhattan—and the United States—with much-needed brightness during one of America’s darkest days.
I think also of Captain Edward John Smith, most famous for steering the RMS Titanic, who went down with the ship when it struck an iceberg and sank on April 15, 1912. The British Merchant Navy officer is remembered fondly for his stoicism in the face of utter tragedy on the high seas. Crew members recalled his formidable figure standing tall on the ship’s bridge, megaphone in hand, assisting with the evacuation of passengers onto life boats, knowing not all would survive and knowing he would most likely die.
Another example of leadership amid crisis can be seen in Mary Barra, GM’s first female CEO. In 2014, Barra—who had been an electrical engineer at GM for more than 30 years—was only two months into her new role when news broke that GM put more than 1.7 million cars on the road that had an ignition-switch defect responsible for dozens of deaths. The development was an awful blow to one of the world’s largest automakers and Barra didn’t shy away from blame. Instead, she addressed the harrowing ordeal with a solemn and earnest video apology. “Something went very wrong,” she said, “And terrible things happened.”
A 2007 article that ran in The New York Times said this about leadership and disaster: “In times of consuming trauma, psychologists and historians say, a leader must speak with a trusted voice and sketch honestly the painful steps to safety. A leader must weave a narrative of shared loss while acknowledging consuming anger.”
It’s been estimated that more than 30,000 people have been displaced just in Texas alone, and hours ago Harvey threatened the region again with relentless new waves of rain. The images we see on the ground are a heartbreaking reminder that now more than ever leaders are needed to do what we do best … lead.
So, what’s the message? Leadership exists on a continuum and its core tenets of resilience, determination and strategic planning then execution must be present as evidently in the lowest valleys of leadership as they are at the highest peaks. When catastrophe strikes like it did recently for the victims of Hurricane Harvey, a leader must balance sympathy with strength, feel the tense emotional pull of the situation and lead with rationality and clear-mindedness, just as the network professionals who shared their volunteer stories with me have done. It’s never an easy or simple thing to do but then again, what act of courage ever is?
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If you’d like to contribute funds to those affected by Hurricane Harvey, the following organizations are currently collecting donations:
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I ask now that you keep those affected by the storm in your thoughts and prayers.
GINO BLEFARI is CEO of HSF Affiliates LLC. You can follow Gino on Facebook, Instagram and Twitter.
Thoughts on Leadership: Business Plan Now
By Gino Blefari
This week my travels find me in Northern California, taking meetings, organizing calls and just this morning, leading a teleconference with Debbie De Grote, founder/CEO of Excelleum Coaching & Consulting all about business planning. For all of us, a business plan is vital because even as an agent we must think of ourselves as a business, and all businesses must have a plan. Remember the wise words of Benjamin Franklin: “If you fail to plan, you are planning to fail.”
Some may think it’s strange though to have a business-planning call at the end of August but there’s a reason for this exact timing. During my 30+ years in the real estate business—as an agent, a manager and an owner of a company—I’ve always found that there’s a cash flow problem in the months of January and February. This applies to agents as much as it does to owners.
Why? Because real estate operates on a 90-day cycle, so what we do 90 days before gets paid out 90 days later. This means a lag in business during the fall months will show up in Q1 of the new year. The lag is understandable, though avoidable; it’s obvious to notice right after Halloween a great number of agents go into hibernation. There’s Thanksgiving, the holidays … life gets busy and business gets put on the back burner. (Extrapolate those 90 days during this lull and you’ll understand clearly why cash-flow problems plague us in January and February.)
To get you started, access our Business Planning Essentials by clicking HERE.
Starting now, I want us to no longer think of Jan. 1 as the beginning of the new year. Our new start? Oct. 1. If we assume Oct. 1 is the “new” New Year, then we have to take the month of September to complete our business plan by that date.
As a small aside, it may seem early but now is a great time to organize the holiday cards you’ll send out, to arrange for a family photo shoot, to make sure you handwrite those messages (if possible) for your prospective and current clients. You want your holiday card to be in the mail on the Wednesday before Thanksgiving so when that Friday hits and everyone is shopping and home with family, yours is the first card they receive. (As a tip, make sure it has your photo and/or a family photo on it so they’ll be more likely to keep it.)
Another very important aspect of your business plan is to schedule your calendar for the entire year. The first thing to schedule is your vacation, days off—anything that will give you balance. This will ensure that it actually happens and you don’t schedule meetings or calls during the time when you’re supposed to be off.
So, what’s the message? First, if you haven’t already, click HERE to download the Business Planning Essentials document. Then make a promise to dedicate the entire month of September to complete your plan and have it polished, finished and ready to go on Oct. 1. But this timing shouldn’t just be applied now; you should for the rest of your career use this as a framework to build and grow your business. Each year, pledge to complete your business plan by Oct. 1 and then, when everyone else isn’t working or scrambling to business plan over the holidays, you’ll be way ahead of the game.
GINO BLEFARI is CEO of HSF Affiliates LLC. You can follow Gino on Facebook, Instagram and Twitter.
Thoughts on Leadership: 11 Days of Travel
By Gino Blefari
This week my travels find me on the final day of 11 days of straight travel, which is unusual for me because I’m typically home on the weekends. However, this week-and-a-half business adventure has certainly been worthwhile and I’d like to recap some of the highlights for you now …
I started out at the Housing Renaissance, held at the Grand Del Mar resort in San Diego. The mission of the event is to gather top housing industry thought leaders, high-level executives, policy makers and leading entrepreneurs in order to discuss how best to create sustainable homeownership in the housing industry and how we can better serve a diverse housing market.
I have to say, the crowd at the Housing Renaissance was impressive; the room was filled with many well-credentialed people, including event organizers Gary Acosta (co-founder and CEO of NAHREP), Phil Bracken (chief policy officer of government and industry relations at Radian Guaranty) and Jim Park (partner at The Mortgage Collaborative and board member emeritus at AREAA). Other notable guests were Henry Cisneros, CEO of City Viery, Nicolas Retsinas, senior lecturer at Harvard Business School, Brad Blackwell, EVP at Wells Fargo Home Mortgage, Barrett Burns, CEO at VantageScore Solutions LLC, David Kittle, CMB, vice chairman and president at The Mortgage Collaborative, Shawn Krause, EVP at Quicken Loans and Barry Zigas, director of housing policy at the Consumer Federation of America. All in all, conference attendees proved a thought-provoking mix of real estate leaders and Washington D.C. policymakers, which, when brought together, is a recipe for actionable change.
From San Diego I went to Brian Buffini’s MasterMind Summit, a conference that not only delivers with consistent information year after year but also features some of the most unbelievable speakers. This year, Mitch Albom, author of the beloved book, Tuesdays with Morrie, spoke to the crowd and shared his story of success, which began in New Jersey, where he grew up and taught himself to play piano. It would be years and years later that he became one of Detroit’s most well-known sports media figures and after that a best-selling author. And, as if the keynotes couldn’t get any better, Olympic Gold Medalist Scott Hamilton next took to the stage, and shared his life’s story, too. The retired American figure skater (he won four consecutive U.S. Championships, four consecutive World Championships and a gold medal in the 1984 Olympics), told his tale about growing up as a small, sickly child and how he’s battled cancer over and over again and still came out skating. His resilience, mental and physical toughness and ability to overcome seemingly insurmountable obstacles moved the entire crowd and you couldn’t help but feel every emotion as he so candidly and bravely shared his tale with us.
From one great event to the next … after MasterMind Summit it was off to my good friend and real estate coach Tom Ferry’s Success Summit in Las Vegas. As it does each year, this conference also proved incredibly inspirational and covered topics as wide-ranging as Google consumer trends, Facebook marketing, business models of the future, off-market listings, mega open houses and behaviors to embrace for success and mental toughness. I sat with about 4,000 to 5,000 agents in the room and as I listened to the wealth of information being doled from the stage had one thought: I’ve known Tom Ferry since he was 19 years old and to see him evolve from a scrappy teenager to a successful, intuitive, bright business man is just an awesome thing. In fact that brings me to my main message …
So, what is the message? As I thought about the best way to wrap up this 11-day business trip in some kind of a blog-post bow, I was cruising down Interstate 280, going a comfortable 65 miles per hour when I noticed, despite the open roads, the off-ramp to De Anza Blvd., where the Apple Headquarters are located, was backed up for almost a mile. It makes sense, of course, that the exit to Apple HQ should be so crowded; it’s a huge, successful, growing company and one of the world’s most innovative tech brands. But really, the success comes from the people, those employees in the cars on their way to their Apple jobs, about to change the world with whatever it is they’re working on that day. And that idea of people, of the quality and ability of people to change lives, is really what I took away from my trip. Tom Ferry, Brian Buffini … I’ve known them both for decades and beyond being great in business, they’re terrific in life, the nicest and kindest fathers, husbands, friends and human beings. When I think about it, the highlight reel from my trip doesn’t really include the apps I learned about or the social media marketing trends I can take back to my teams but the people I met and the stories they shared. Those are the things that changed me and what made a week and a half of constant travel completely worth it.
GINO BLEFARI is CEO of HSF Affiliates LLC. You can follow Gino on Facebook, Instagram and Twitter.
Thoughts on Leadership: Getting Back to Basics
By Gino Blefari
This week my travels found me first in Irvine at the HSF Affiliates headquarters with a series of meetings and one very special meeting with Gary Vaynerchuk.
Then it was on to Las Vegas for Mike Ferry’s 2017 Superstar Retreat, a four-day intensive from one of our industry’s finest leaders all about strengthening your mindset, building your skills, increasing your productivity and catapulting profits to the highest level possible—in other words, the basics.
This year marks my 27th appearance at the event and I’m honored to say Mike Ferry hasn’t only been a longtime inspiration in my career but also a cherished mentor for more than three decades. Mike has been in the real estate business—on both the sales and management side—for 40+ years. In this time, he’s earned himself an unparalleled reputation for outstanding professional accomplishment that derives from decades of hard work, dedication, passion and an unyielding commitment to achieving his goals and helping clients achieve theirs, too.
I attended my first Superstar Retreat in 1986 and the entire experience had a profound impact on me. While the conference covers many of the same topics year after year, there’s a reason for this repetition. In an industry characterized, and in many ways propelled, by the technological winds of change, the core tenets of real estate will forever remain unchanged. It’s this “Back to Basics” philosophy I’m reminded of each time I watch Mike Ferry take to the stage, the very picture of motivation and success. It seems the theme of each retreat goes something like: In order to remain relevant, we must embrace the new but remember it’s imperative to retain the fixed fundamentals that are time-tested, industry truths. Here are some of those “basics” I jotted down as I sat in the Superstar Retreat sessions this week:
- Work ethic. Mike Ferry, at 72 years old, still works as hard as he did 30 years ago. It’s an inspiring thing to behold someone who has such a strong commitment to work, just like our own Warren Buffett. Mike said your competition may have more innate talent than you do but tell yourself they’ll never outwork you and keep on pushing!
- The benefits of challenge. As an agent, going to a Superstar Retreat wiped out any feelings I had that were close to complacency or any ideas I had that I’d done really well for myself in real estate that year. There were so many people sitting in the room who had done so many more transactions than me, whose business was even better than mine. This goes back to the idea of humility and a concept I feel is so important, it gets a permanent spot on my email signature: “Don’t join an easy crowd … where the expectations are low … or where they don’t care … the problem with that is you won’t grow … go where the expectations are high … go where you’re challenged to study, to read, to change, to develop, to learn the next skill. Because it’s the challenge that creates the muscle. The mental muscle, the vocal muscle, the actual physical muscle to become better, stronger, wiser, more unique!”
- The worth of reunions. It’s funny how we can be so connected to friends and colleagues in this digital, social age and yet, so very disconnected at the same time. It’s nice to catch up with old friends via Facebook status updates but it’s even better to have a person-to-person interaction with them. At this Superstar Retreat, I was able to reunite with so many longstanding friends, deepening our connection and sense of trust in each other in a way no text on a screen could ever create. Tim Rohan, it was great catching up with you on Wednesday night and congratulations on being an MFO coach!
SO, WHAT’S THE MESSAGE?
Just as we have spring training in baseball and training camp in football, we must prepare for a successful season ahead and to do that we must remember the basics, the elemental insights that have been proven over decades and centuries to create and foster success. They’re basic because they won’t fail you and they’re basic because the truth is, as Mike Ferry reminded me at this Superstar Retreat, they really work.
GINO BLEFARI is CEO of HSF Affiliates LLC. You can follow Gino on Facebook, Instagram and Twitter.
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Thoughts On Leadership: Innovation in Austin
By Gino Blefari
This week’s travels found me in Austin, Texas … and what a place to be! Austin is a booming city overflowing with rich culture, a lively entertainment scene and incredible food. It’s no wonder it boasts one of the highest growth in the country in terms of population and jobs. In fact, according to the latest estimates, Austin adds 159 people per day to its metro-area population.
After spending several days in Austin, I can see why so many people are eager to move there. Fun fact: Whole Foods’ flagship location can be found in downtown Austin and it’s an 8,000-square-foot market unlike any other. The Whole Foods Market Inc. worldwide headquarters is also located in Austin, which practically ensures city dwellers there remain focused on healthy eating. As I always say, a large part of effective leadership is maintaining your energy, which comes from regular exercise and a mindful, nutritious diet. Relatedly, Austin was named by CNBC as a top city for launching a tech startup and has a thriving entrepreneurial community of small businesses and innovative leaders.
Speaking of innovative leaders, I was in town to meet with the Austin Board of REALTORS® (ABoR), an impressive organization led with distinctive forward-mindedness by CEO Paul Hilgers. He’s a great guy and he’s done a super job transforming the association into a modern example of what a real estate advocacy group should be. Even the office, with its sleek, mirrored windows and tall frame, looks the very progressive picture of the members contained inside. And the interior is just as striking with cutting-edge design and panoramic views of the city.
I was honored to deliver my seven principles for success to the team and even shot a few videos talking about real estate and leadership, which are coming out soon. Paul mentioned he was confident his board members and leadership would now be able to achieve their professional goals faster by following these principles, which is the ultimate goal!
While at ABoR, I was joined by my friend, Johnnie Johnson, former All Pro for the Los Angeles Rams and CEO of World Class Coaches, who spoke to a crowd eager to hear from the legendary Texas Longhorn. Johnnie’s company, World Class Coaches, facilitates the Moving Families Initiative, which is fitting to discuss in a place experiencing such rapid growth.
Like the city of Austin itself and the contemporary leadership style of ABoR, Moving Families Initiative is a pioneering program. It’s an international plan focused on serving, protecting, and meeting the needs of parents moving or relocating with children, ages 19 and younger, including the teachers and coaches who work with their children.
So, what’s the message? During my trip to Austin, innovation was all around. From the towering Whole Foods to the incredible ABoR board and staff leadership to the ideas Johnnie detailed about how Moving Families Initiative can help Austin real estate professionals better assistant buyers and sellers. As a leader, it’s important to surround yourself with inspiring people, places and things. Because while it’s true you can always find inspiration within yourself, it’s your surroundings and who you surround yourself with that might just provide the extra motivation, creativity and encouragement you need to achieve your goals.
GINO BLEFARI is CEO of HSF Affiliates LLC. You can follow Gino on Facebook, Instagram and Twitter.